BestMyTest Score Guarantee

	1-6 Month Custom Plan 2-4 Month Premium Plan	6+ Month Premium Plan
Score increase guarantee	7+ points	15+ points
Full refund of cost of course	Up to $100	Up to $100

Here's what you need to do to qualify:

1. Set your baseline

You have...	Here's what we need you to do:
Taken the TOEIC	If you have taken the TOEIC more than once, we'll use the highest score as long as it has been taken within the last two years. If not, please follow the instructions for "Never taken the TOEIC"
Never taken the TOEIC	If you haven't taken the official TOEIC yet, you must complete an initial practice exam in TOEIC Instructor within the first 7 days of purchasing your plan. The first practice test taken will count as your baseline score.
Taken the TOEIC within 30 days	You must take TOEIC within 30 days after the end of your subscription. This is due to the fact that extended periods without practicing or preparing for TOEIC will significantly reduce your abilities learned from preparing with BestMyTest TOEIC Tutor

2. Complete your course

TOEIC prep feature	Here's what we need you to do:
Online learning program	Complete at least 90% of all course content.
Online learning program	Start the program at least 4 weeks before your official TOEIC date.
Ask an Instructor	Utilize Ask Instructor if you're struggling.
Practice tests	Complete all practice tests included with your subscription.

3. File your claim

Step 1	If your score doesn't improve by the guaranteed amount, contact us within 30 days after the end of your subscription. We'll review your learning history to check that you've fulfilled our criteria.
Step 2	Send us an official PDF of your new (and, if applicable, old) official TOEIC score report by emailing info@bestmytest.com. An official TOEIC score is one provided by the Educational Testing Service (ETS).
REFUND	We will issue a full refund for what you've paid for the course up to $100..
Important notes	If you earned a score where your score and our guarantee score together exceeds or equals the maximum score possible on the TOEIC Test (or BestMyTest TOEIC practice test, if you have never taken the TOEIC), you are not eligible for the score guarantee. If you achieved your target score(s) and no longer need to take the TOEIC, you are not eligible for the score guarantee. This is due to the fact that achieving your target score(s) may require less than the guaranteed improvement. Should you choose to cancel your TOEIC score, you will not be able to use it to qualify for our guarantee. However, if you choose to have your score reinstated, we will honor our score guarantee, should you qualify for it. Any guarantee will be a one-time offer and cannot be repeated even if you continue to use the Services again after taking the TOEIC. BestMyTest shall have no obligation to provide any refund under any Guarantee if BestMyTest believes, in good faith, that you have not provided accurate information or you have not acted properly in the use of your Subscription or your claim under the Guarantee scheme. If you upgrade to a higher-level plan, you will be eligible for the score improvement of the higher-level plan. If you extend your plan, and qualify for the score guarantee, you will not be refunded any fees you paid for the extension.