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TOEIC Reading 5 Exercisee 405

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Question: 
O:8:"stdClass":2:{s:8:"question";s:111:"The customers were told that no reservations could______ on weekend nights because the restaurant was too busy.";s:7:"choices";a:4:{i:0;s:12:"will be made";i:1;s:4:"make";i:2;s:7:"be made";i:3;s:5:"makes";}}
Answer: 
c
TOEIC Reading 5 Category: 
content access: 
2
answer explanation: 

<p dir="ltr"><span><span>The question is a complex sentence. The main clause is “The customers were told something,” followed by a noun clause that ends with an adverb clause, “that no reservations could ______ on weekend nights because the restaurant was too busy.”&nbsp;</span></span></p><p>Let’s focus on the noun clause “that no reservations could ______ on weekend nights because the restaurant was too busy.” Firstly, the blank should be filled with the basic form of a verb since it follows an auxiliary verb. Thus, (A) "will be made" and (D) "makes" are eliminated.&nbsp;</p><p dir="ltr"><span><span>(B) "</span><span>make"</span><span> is used in an active voice, while (C) "</span><span>be made"</span><span> is in a passive voice. Since reservations are made instead of making something else, the correct answer is (C) "</span><span>be made"</span><span>.&nbsp;</span></span></p>