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schedule07:30
This listening practice simulates the second section of the IELTS Listening test. Listen to the audio and answer questions 11-20.
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Questions 11-12
Choose two letters A-E.

Write your answers in boxes 11-12 on your answer sheet.

Which TWO features does Sophie present as genuine attractions of hospitality work?
  1. generous pay from the beginning
  2. employment that may take staff abroad
  3. calm working conditions during service
  4. shifts fitting other duties
  5. little need to deal with customers

11

12

(A) is incorrect. Entry-level pay is often modest.

(B) is correct. Sophie says one big advantage is the chance to work overseas.

(C) is incorrect. Hospitality work is high pressure, not quiet.

(D) is correct. Sophie says flexible working hours are important for recruits who need to balance work with other responsibilities.

(E) is incorrect. The sector involves plenty of customer contact.

Associated Text:
So one big plus for many recruits is the chance to work overseas.

(A) is incorrect. Entry-level pay is often modest.

(B) is correct. Sophie says one big advantage is the chance to work overseas.

(C) is incorrect. Hospitality work is high pressure, not quiet.

(D) is correct. Sophie says flexible working hours are important for recruits who need to balance work with other responsibilities.

(E) is incorrect. The sector involves plenty of customer contact.

Associated Text:
shifts can run morning, afternoon or evening. So flexible working hours are very important for many of our recruits.

Questions 13-14
Choose two letters A-E.

Write your answers in boxes 13-14 on your answer sheet.

Which TWO drawbacks does Sophie identify as realistic for newcomers to the sector?
  1. being locked into a long contract
  2. worsening safety conditions
  3. limited earnings at the start
  4. unmanageable charges for staff housing
  5. working when many others are off

13

14

(A) is incorrect. She does not say a long-term commitment is required.

(B) is incorrect. Accident risk has fallen.

(C) is correct. Sophie says pay during the first year tends to be quite low.

(D) is incorrect. Accommodation costs usually turn out fine.

(E) is correct. Sophie says the hours can be very unsocial, including late evenings, weekends and public holidays.

Associated Text:
Pay during your first year tends to be quite low, even though it usually rises rapidly as you gain skills.

(A) is incorrect. She does not say a long-term commitment is required.

(B) is incorrect. Accident risk has fallen.

(C) is correct. Sophie says pay during the first year tends to be quite low.

(D) is incorrect. Accommodation costs usually turn out fine.

(E) is correct. Sophie says the hours can be very unsocial, including late evenings, weekends and public holidays.

Associated Text:
But the hours can be very unsocial, late evenings, weekends and public holidays, and it's probably not the right sector for people who really want their evenings free

Questions 15-20
What information does Sophie give about each of the following job opportunities?
  1. not a permanent job
  2. involves leading a team
  3. experience not essential
  4. intensive work but also fun
  5. chance to earn more through overtime
  6. chance for rapid promotion
  7. accommodation available
  8. local travel involved

Write the correct letter A-H next to questions 15-20.

15. Restaurant manager

16. Hotel front-desk supervisor

17. Pastry chef

18. Catering sales manager

19. Bar staff member

20. Banquet steward

The correct answer is D because the restaurant manager role is described as fast-paced and hard-working, but also sociable and fun.

Associated Text:
They operate in a very fast paced environment with low profit margins. The staff there work hard, but they play hard as well.

The correct answer is F because Sophie says the hotel front-desk supervisor role offers good opportunities to move quickly up the career ladder.

Associated Text:
There are good opportunities for the right person to quickly make their way up the career ladder

The correct answer is A because the pastry chef role is a twelve-month maternity-cover contract, so it is not permanent.

Associated Text:
A leading patisserie group is looking for a pastry chef who is available for a twelve month maternity cover contract.

The correct answer is H because the catering sales manager must drive between venues in the region most working days, so local travel is involved.

Associated Text:
This job is only suitable for someone who is prepared to drive between sites in the region most working days.

The correct answer is C because the bar staff role may suit someone who has just completed a training course, so experience is not essential.

Associated Text:
A year's experience would be preferred, but the company is prepared to consider someone who has just completed an appropriate hospitality training course.

The correct answer is G because the banquet steward role includes the possibility of renting a small cottage on the estate.

Associated Text:
Perks of the job include the possibility of renting a small cottage on the estate and the chance to earn a competitive salary.

Note: After the instruction audio, you will have 20 seconds to look at questions before listening to the talk.
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Answer Sheet
1
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2
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3
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4
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5
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6
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7
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8
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9
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10
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11
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13
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15
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17
18
19
20
21
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22
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23
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24
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25
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26
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27
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28
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29
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30
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31
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32
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33
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34
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35
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36
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37
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38
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39
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40
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