Questions 31-34
Choose the correct letter, A, B, or C.
Write your answers in boxes 31-34
on your answer sheet.
31. What does the lecturer mean by groupthink?
32. What may cause one person to block another person's proposal?
33. What is meant by a departmental decision?
34. What can happen if poor decisions are not dealt with?
Questions 35-37
Complete the table below.
Write ONE WORD ONLY for each answer.
Write ONE WORD ONLY for each answer.
| Decision-making risks | |
| Area | Detail |
| CEOs | Many combine anxiety with strong (35). |
| Board members | Conflict can arise when people have different (36). |
| Organisation design | A more (37) structure can make reporting lines unclear. |
Questions 38-40
Complete the notes below.
Write ONE WORD ONLY for each answer.
Write ONE WORD ONLY for each answer.
Reducing poor decision-making
- Managers first need to build staff (38).
- They should explain decisions and share (39) with the team.
- For long-running disputes, an external (40) may help departments reach an agreed plan.
Note: After the instruction audio, you will have 20 seconds to look at questions before listening to the
talk.
ملخص الدرجات 
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Multiple Choice
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Summary Completion
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Multiple Selection
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Short Answer
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Matching
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Sentence Completion
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Diagram Labelling
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Note Completion
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Form Completion
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Table Completion
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Flow Chart Completion
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