Questions 21-24
Choose the correct letter, A, B, or C.
Write your answers in boxes 21-24
on your answer sheet.
21. Why did Liam choose Greenfield Manor?
22. What safety issue does Dr Green stress most?
23. What problem may guests create?
24. What caused a previous delay?
Questions 25-30
What is important for each hospitality skill?
Write the correct letter A-H next to questions 25-30.
- adaptability
- attention to detail
- good personal presentation
- staying composed
- using specialists
- confidence in judgement
- single-task focus
- long-term thinking
Write the correct letter A-H next to questions 25-30.
25. Communication
26. Organisation
27. Time management
28. Creativity
29. Leadership
30. Networking
Note: After the instruction audio, you will have 20 seconds to look at questions before listening to the
conversation.
स्कोर सारांश 
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Multiple Choice
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Summary Completion
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Multiple Selection
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Short Answer
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Matching
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Sentence Completion
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Diagram Labelling
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Note Completion
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Form Completion
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Table Completion
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Flow Chart Completion
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