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IELTSGeneral ReadingPratica53

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This reading practice simulates one part of the IELTS General Reading test. You should spend about twenty minutes on it. Read the passage and answer questions 15-27.

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Section 2 Read the text below and answer questions 15-22Mechanical Lifting EquipmentLifting equipment is vital on construction and engineering projects, and it can be used safely when basic precautions are followed. Forklift trucks, lifting trolleys, mobile and fixed cranes, together with their comp...
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Questions 15-22
Complete the notes below.

Choose NO MORE THAN TWO WORDS for each answer from the passage from the passage for each answer.

Write your answers in 15-22 on your answer sheet.

Lifting equipment

• should show that standards have been met, e.g have a (15). on it

• may require written instructions for pre-use (16)

• may need regular checking by a qualified (17)

Lift plans

• relevant to cranes

• used to choose and apply (18) for any risks

• a (19). can review the plan during a 'Tool Box Talk'

Preventing accidents with heavy loads

• set up items such as (20). to stop people going under the suspended load

• appoint (21). to guide the crane driver when visibility is poor

Secondary lifting equipment (chains, slings, etc.)

• often the cause when workers suffer (22).

Use "(CE) mark" because equipment with a CE mark meets international standards.

Associated Text:
A machine carrying a CE mark, for instance, has been built to international standards.

Use "Tests" because written instructions for tests must be followed.

Associated Text:
Written instructions for tests that must be followed before use.

Use "Engineer" because cranes need checks by a qualified engineer.

Associated Text:
Inspection every six months by a qualified engineer.

Use "Control measures" because lift plans identify and apply control measures.

Associated Text:
Control measures are chosen and put in place.

Use "(lifting) crew" because the lift plan is discussed with the lifting crew.

Associated Text:
Discussed with the lifting crew during a session often called a Tool Box Talk.

Use "Barriers" because barriers stop people walking below loads.

Associated Text:
Barriers or similar controls must stop anyone from walking underneath it.

Use "Banksman" because a banksman gives directions to the crane driver.

Associated Text:
A banksman should also be appointed.

Use "Injuries" because most injuries are caused by faults in secondary equipment.

Associated Text:
Most injuries are caused by faults or weaknesses in such items.

Questions 23-27
Complete the table below.

Choose ONE WORD ONLY for the answer from the passage from the passage for each answer.

Write your answers in 23-27 on your answer sheet.
Strategies for dealing with customer complaints
Strategy Your approach The person raising the (23)..
Stay calm remember it is not aimed at you personally do not try to (24).. the argument usually had (25) that the purchase did not satisfy
Listen well use short phrases in reply cannot listen properly to a (26) until calm
Get the facts ask questions and begin a proper conversation will start to trust you
Suggest action know what your company's (27) allows for complaints may later give someone a verbal (28)
Use "Win" because trying to win the confrontation is discouraged.

Associated Text:
Trying to win the confrontation achieves nothing.

Use "Expectations" because the purchase did not meet the customer's expectations.

Associated Text:
It has failed to meet their expectations.

Use "Solution" because the customer must calm down before hearing your solution.

Associated Text:
Ready to hear your solution.

Use "Policy" because action must fit the business policy.

Associated Text:
Allowed under the policy of the business.

Use "Recommendation" because a small gesture may lead to a word-of-mouth recommendation.

Associated Text:
A word-of-mouth recommendation.

Answer Sheet
1
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2
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3
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4
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5
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6
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7
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8
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9
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10
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11
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12
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13
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14
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15
16
17
18
19
20
21
22
23
24
25
26
27
28
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29
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30
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31
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32
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33
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34
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35
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36
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37
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38
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39
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40
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Riepilogo punteggi
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Multiple Choice
Matching Sentence Endings
Note Completion
Table Completion
Flow Chart Completion
Summary Completion
Multiple Selection
Short Answer
Matching Headings
Matching Features
Matching Information
Identifying Information
Identifying Viewer Claims
Sentence Completion
Diagram Labelling
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Tips to improve your reading speed
To get a high score on the IELTS reading section, you need to have a fast reading speed. To have a fast reading speed, you need to improve your vocabulary and practice dissecting sentences. One strategy to dissect a sentence is to look for the subject and verb of the sentence. Finding the subject and verb will help you better understand the main idea of said sentence. Keep in mind, a common feature of a IELTS reading passage is to join strings of ideas to form long compound sentences. This produces large chunks that students have a hard time absorbing. Do not get overwhelmed by its length, just look for the subject and verb, the rest of the ideas will flow.

Keep in mind, having a slow reading speed makes skimming or scanning a reading passage more difficult. The process of quickly skimming through a reading passage for specific keywords or main ideas is a requirement for you to employ successful reading strategies to improve your IELTS reading score. In other words, skimming and scanning are critical skills to ensure you complete all questions in the allotted time frame.
IELTS Reading Strategies
Once you can read and comprehend a passage with a rate of, at least, 220 words per minute, you'll be ready to start implementing our strategies. All too often, students spend too much time reading the passages and not enough time answering the questions. Here is a step by step guide for tackling the reading section.

  1. Step 1: Read questions first

    One of the most common mistakes that candidates make when approaching the reading exam is reading every single word of the passages. Although you can practice for the exam by reading for pleasure, "reading blindly" (reading without any sense of what the questions will ask) will not do you any favors in the exam. Instead, it will hurt your chances for effectively managing your time and getting the best score.

    The main reason to read the questions first is because the type of question may determine what you read in the passage or how you read it. For example, some question types will call for the "skimming" technique, while others may call for the "scanning" technique.

    It is important to answer a set of questions that are of the same question type. You'll need to determine which question type you want to tackle first. A good strategy would be to start with the easier question type and move on to more difficult question types later. The Easiest question types are the ones where you spend less time reading. For example, the Matching Heading question type is an easier one because you only need to find the heading that best describes the main idea of a paragraph. An example of a difficult question type would be Identifying Information. For this question type, you'll need to read each paragraph to find out if each statement is TRUE, FALSE, or NOT GIVEN according to the passage.

    Here is a table that lists the difficulty levels for each question type. Use this table as a reference when choosing which question type you want to tackle first.

    Difficulty level Question Type
    Easy Sentence Completion
    Short answer
    Medium Matching Features
    Multiple choice
    Matching Headings
    Summary, Table, Flow-Chart Completion
    Difficult Matching Sentence Endings
    Matching Information
    Identifying Information (TRUE/FALSE/NOT GIVEN)
    Identifying Viewer's claims (YES/NO/NOT GIVEN)

  2. Step 2: Read for an objective

    After you've read the questions for the passage, you will be able to read for an objective. What does this mean? For example, if you come across a question that includes the year "1896", you can make a note of when this year comes up in the text, using it to answer the question later on. There are two reading techniques that will help you stay on track with reading for an objective. The first one, skimming, is best defined as reading fast in order to get the "gist", or general idea, or a passage. With this technique, you are not stopping for any unfamiliar words or looking for specific details. The second technique, scanning, is best defined as reading for specific information. With this technique, you are not reading for the overall gist, but rather, specific information. Notice how each of these techniques has a specific objective in mind. This will help you find information more quickly.

  3. Step 3: Take notes

    As you're reading for an objective, you should also be making notes on the margins of the passage, placing stars next to key information, or underlining things that you believe will help you answer the various questions. This will make it easier for you to check back when you are asked certain things in the questions. Choose whichever note-taking system is right for you - just make sure you do it!

  4. Step 4: Answer wisely

    After you've read the questions, read the passage, and have taken any appropriate notes, you you should have located the part of the text where you where you need to read carefully. Then just read carefully and think critically to determine the correct answer.

IELTS Reading Question Types
 
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