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IELTSリスニング練習問題21

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This listening practice simulates the fourth section of the IELTS Listening test. Listen to the audio and answer questions 31-40.
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Questions 31-34
Choose the correct letter, A, B, or C.

Write your answers in boxes 31-34 on your answer sheet.

31. What does the lecturer mean by groupthink?

32. What may cause one person to block another person's proposal?

33. What is meant by a departmental decision?

34. What can happen if poor decisions are not dealt with?

(A) is incorrect. The recording does not support this option: a decision made only by senior managers.

(B) is correct. Groupthink is described as people going along with a decision they privately think is wrong.

(C) is incorrect. The recording does not support this option: asking every department to vote.

Associated Text:
one or more people in a meeting going along with a decision they privately think is wrong, simply because the rest of the room appears to support it.

(A) is incorrect. The recording does not support this option: a shortage of reliable data.

(B) is incorrect. The recording does not support this option: pressure from human resources.

(C) is correct. Poor decision-making is often caused by someone wanting to assert authority and be seen as the senior figure.

Associated Text:
someone who feels the need to assert their authority over someone else, in order to make sure that they're seen as the senior figure

(A) is incorrect. The recording does not support this option: a decision made outside a formal meeting.

(B) is correct. Departmental decisions occur when people are more concerned with their own team than the company as a whole.

(C) is incorrect. The recording does not support this option: a decision made by production staff.

Associated Text:
people are more interested in promoting themselves and their own team than the company as a whole. These decisions are called departmental

(A) is correct. Poor decisions can spiral out of control and lead to the breakdown of the business.

(B) is incorrect. The recording does not support this option: product lines become more varied.

(C) is incorrect. The recording does not support this option: staff training becomes compulsory.

Associated Text:
the situation can spiral out of control and even lead to the breakdown of the business.

Questions 35-37
Complete the table below.

Write ONE WORD ONLY for each answer.
Decision-making risks
Area Detail
CEOs Many combine anxiety with strong (35).
Board members Conflict can arise when people have different (36).
Organisation design A more (37) structure can make reporting lines unclear.

The correct answer is ambition because many CEOs combine ambition with anxiety.

Associated Text:
Many CEOs combine two opposing characteristics: ambition

The correct answer is priorities because conflict may occur between people with different priorities.

Associated Text:
there may be conflict between people who have different priorities

The correct answer is flat because a flatter structure can create uncertainty about who staff report to.

Associated Text:
A structure that is more flat

Questions 38-40
Complete the notes below.

Write ONE WORD ONLY for each answer.

Reducing poor decision-making

- Managers first need to build staff (38).

- They should explain decisions and share (39) with the team.

- For long-running disputes, an external (40) may help departments reach an agreed plan.

The correct answer is trust because bosses need to gain the trust of their staff.

Associated Text:
bosses need to try hard to gain the trust of their staff.

The correct answer is data because managers should share data with the team when explaining a decision.

Associated Text:
They need to be transparent about why a particular call has been made, share data with the team,

The correct answer is facilitator because an outside person may be brought in as a facilitator to resolve deadlock.

Associated Text:
someone from outside the company may be brought in and given the role of facilitator, in order to help resolve the deadlock

Note: After the instruction audio, you will have 20 seconds to look at questions before listening to the talk.
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Answer Sheet
1
N/A
2
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3
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4
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5
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6
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7
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8
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9
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10
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11
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12
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13
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14
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15
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16
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17
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18
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19
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20
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21
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22
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23
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24
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25
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26
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27
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28
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29
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30
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31
32
33
34
35
36
37
38
39
40
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スコア概要
0 / 1
Multiple Choice
Summary Completion
Multiple Selection
Short Answer
Matching
Sentence Completion
Diagram Labelling
Note Completion
Form Completion
Table Completion
Flow Chart Completion
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