TOEIC Listening 3 Practice 19

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1. What is the conversation mainly about?

A. A product recall
B. Customer feedback
C. Consumer trends
D. A custom label

2. According to the woman, what did the customers complain about?

A. Strong fragrance in cosmetics
B. Misleading information on product labels
C. Unappealing product packaging
D. Unfriendly customer service

3. What most likely will the woman do next?

A. Meet with the board of directors
B. Recall defective goods
C. Fill out a questionnaire
D. Book a meeting room

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