Support & FAQ

See our answers for the most common questions from students

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In order to qualify for the 7+ point guarantee, you must meet all the requirements found here: 7+ point score guarantee requirements

In order to cancel your subscription, simply go to My Account page and click the CANCEL button found in the SUBSCRIPTION DETAILS section.

Auto renewal subscriptions automatically renew at the end of the subscriptions term. You are charged for each renewal until you cancel the subscription. Follow our FAQ GUIDE to learn how to cancel your subscription.

If you have forgotten your password, please use our Reset Password Page

To view your review, simply click "TESTS & REVIEWS" on the navigation.

If you're on the question page where you got the review, you can find your review at the top right corner underneath the "Ask Instructor" button.

Are you out of reviews? You can purchase more. Simply log into your account and go to Course Account Page where you will see a button to purchase more reviews.

Our educator program is free and allows you to keep track of, mark, and score your student's work. Check out our Educator Program Info Page for more details.


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Frequently Asked Questions

How do I cancel my subscription

You don't have to cancel it! All subscriptions are one-time payments, so it'll just expire at the end of the term without any effort from you :)

What if I do not have a credit card or PayPal account?

If you do not have a credit card, but have a local bank account, you can create a PayPal account. Creating a PayPal account is free!

What forms of payment do you accept?

We accept payments from PayPal and credit cards Visa, Master Card, and America Express

Is your course considered expensive?

NO. The course we offer which includes comprehensive reviews and analysis costs well over $300. We designed this course with affordability in mind, but of course, we also need to survive.

How many reviews do I get with each custom plan?

The custom plans are for customizing your study time on our website. Each custom plan offers 6 speaking reviews and 2 writing reviews.

Are these official TOEFL questions?

The only source for official TOEFL questions is from ETS. The questions found on our site were created by TOEFL experts, and have been designed to look and feel exactly like official TOEFL questions, but cannot be labeled as official. Some of our questions are even harder than TOEFL. This was done purposely to better prepare you for the TOEFL test.