TOEIC Listening 3 Practice 85

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1. Why is the man calling?

A. He was overcharged for a purchase
B. He wants to file a complaint
C. He has not received the purchased item
D. He tries to cancel a back-ordered item

2. According to the woman, what caused the issue?

A. A mix-up in the order
B. A glitch in the payment system
C. A power outage
D. The credit card expiration date

3. What does the woman ask the man to do?

A. Get a bank statement
B. Take part in a video chat
C. Return a phone call
D. Participate in a survey

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