TOEIC Listening 4 Practice 131

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1. Why is the company receiving more calls than normal?

A. They are running a big sale this month
B. There are traffic disruptions outside of the airport
C. There was an unexpected change in the weather
D. Their website crashed

2. Why would listeners press one?

A. To check the status of their flight
B. To rebook their flight
C. To speak to a representative
D. To book a new flight

3. What should the listener do if they want to speak to a representative?

A. Press the pound sign.
B. Stay on the line.
C. Repeat “Speak to a representative”
D. Press zero.

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