1. Why was the letter sent to Mr. Fennig?
2. What is Mr. Fennig advised to do on the day of maintenance evaluation?
3. What type of maintenance work in Mr. Fennig's home is long overdue?
4. Which of the positions - [1], [2], [3], or [4] - does the following sentence belong to? “Faulty appliances are what we examine first in the evaluation process.”