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TOEIC Reading 7 Practice 89

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Listening listening
Reading reading

Listening Part 1 L 1
Listening Part 2 L 2
Listening Part 3 L 3
Listening Part 4 L 4

Reading Part 5 5
Reading Part 6 6
Reading Part 7 7

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1
2
3
4
5

1. What problem with the product does Ms. Hathaway report?

A. Step-by-step instructions are missing
B. The item is too small
C. The color is wrong
D. A part is faulty

2. What job does Ms. Hathaway most likely have?

A. A teacher
B. A nurse
C. A lawyer
D. A designer

3. What benefits does the furniture shop guarantee Ms. Hathaway?

A. A voucher
B. A free delivery
C. A new shoe rack
D. A free consultation

4. In the feedback form, the word “displeased” in line 3 is closest in meaning to:

A. Happy
B. Fond
C. Sad
D. Informed

5. According to Ms. Hathaway, what should the company improve?

A. The replacement process
B. The response time
C. The website address
D. The return policy

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