Listening Script Vocabulary
(Section 1: You will hear a conversation between a camp manager and two camp visitors. First, you will have some time to look at questions 1 to 5 [20 seconds]. Now listen carefully and answer questions 1 to 5.)
C = Camp Manager
A = Andy
J = Jenny
C: Hello, Andy. Please come in. Thanks for coming. How are you doing?
A: I’m OK, thanks.
C: Hi Jenny. How are you?
J: I’m fine, too.
C: I’m glad to hear that. Now, as I said on the phone, I’m the Holiday Camp Manager and I’m collecting feedback from new visitors to find out their thoughts and experiences here at the camp, and hear any suggestions you have for improvements. It would be really helpful if you could answer a few questions about your time here.
J: Yes, I’m happy to help.
C: Great. So, Andy let’s start with you. You’ve been here for 2 weeks now. Can you tell me about your impression of the camp when you first arrived?
A: Hmm, well the first thing I noticed was how busy it is here on the weekends.
C: Yes, it is a busy camp, isn’t it? Where did you stay when you first arrived?
A: In a tent. It was a tent I hired from the camp reception.
C: So did you bring your own camping equipment? Sleeping bag and so on?
A: No, I didn’t. I didn’t know I had to! I had to borrow a sleeping bag and pillow from reception for the first night but the tent was very uncomfortable.
C: That’s a shame. It was quite cold last week so that probably didn’t help.
A: No, it rained too and everything got wet inside the tent. The staff were helpful though and they suggested I move into one of the huts.
C: Did you like the hut better?
A: Yes, much better. My hut is in the West Zone and it’s nice and quiet there. I really like it. The only small problem is that it’s far from reception so I spend quite a lot of time walking there and back. But I don’t really mind. It’s good exercise!
C: Is there anything you’d like to suggest that would improve the camp?
A: On the whole, I think it’s got everything you need for a good holiday and I’d come again. Perhaps I’d say that the website should include more information about equipment that you need to bring. If I had known I had to bring a sleeping bag I would have been able to stay in the tent.
C: Mmm, I see. So, include more information about equipment. Got it. I can see that would be helpful. Thanks for your time, Andy. I’ll turn to you now, Jenny …
(Before you hear the rest of the conversation, you will have some time to look at questions 6 to 10 [20 seconds]. Now, listen and answer questions 6 to 10.)
C: Hi Jenny. You’ve only been here for 5 days. Tell me, what did you think of the camp when you first got here?
J: Umm, I really liked it from the start. It’s such a beautiful campsite.
C: And was your accommodation ok?
J: Yeah, it was ok. I also stayed in a hut at first but I had to change after 3 days because it was too noisy. There was a family next to me. They were really friendly to me but it was so noisy in the evenings because the baby would cry and I just couldn’t relax.
C: Right, I see.
J: So then after three days I moved into a tent. It’s much quieter, and it’s also a bit cheaper than a hut. I’m in the North Zone so it’s near the breakfast room, which is really handy for me because I always get up late and have to rush to breakfast.
C: Great. And do you have any suggestions for improvements?
J: Mmm, I’m pretty happy with everything. I’d prefer it if breakfast was extended until 11am though. That would be perfect.
C: Ok. So extend breakfast. Right. Well, I’ll check to see if there’s something we can do about breakfast. Thank you both for sharing your opinions.