IELTS Academic Writing Practice 13

 
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The Writing Task 1 of the IELTS Academic test requires you to write a summary of at least 150 words in response to a particular graph (bar, line or pie graph), table, chart, or process (how something works, how something is done). This task tests your ability to select and report the main features, to describe and compare data, identify significance and trends in factual information, or describe a process.

You Should spend about 20 minutes on this task.

  • - Write in a formal style
  • - Write at least 150 words
QUESTION:

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.

Summarise the information by selecting and reporting the main features making comparisons where relevant.  

Write at least 150 words.

IELTS academic writing chart
Word Count: 0
 
Question

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.

Summarise the information by selecting and reporting the main features making comparisons where relevant.  

Write at least 150 words.

Your Essay

Please click MOCK TEST to write an essay for this question.

 
Model Essay
Important functional words are highlighted in bold

zoom_inView paragraph analysis
QUESTION:

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.

Summarise the information by selecting and reporting the main features making comparisons where relevant.  

Write at least 150 words.

Composition Exercise
Fill in the gaps with the words or expressions in bold used in the model essay above.

The line graph compares the number of complaints made to an airline’s complaint department by three different means, personal delivery, telephone, and fax or email, during the first half of 2009.

Overall, the airline received an increasing number of spoken communications from airline passengers, as compared to a declining preference for written ones over the time frame shown.

Face-to-face complaints showed the most dramatic increase over the six months.   In January, complaining in person was the least popular way to criticize the airline with only 400 complaints recorded.  By mid-March, this figure had surpassed other contact methods to finally reach over 1900 complaints by June, an almost fivefold increase.  By the same token, telephone complaints increased, though less dramatically.  In January, there were 900 complaints registered, which dipped and fluctuated slightly for the first few months, before increasing significantly after April to 1600 two months later.

Complaints that were written showed an inverse trend.  In January, the airline was contacted almost 800 times by email or fax, which then remained relatively unchanged for the first three months before halving to just under 400 by the middle of the year.

Submit

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Revision Exercise
Each sentence in the report below contains one or two errors. Errors may be grammar or punctuation based. A list of the common errors used with answer is given at the end.

The line graph compare the number of complaint made an airline complaint department by three different mean, personal delivery, telephone, and fax or email, during first half of 2009.

Overall, airline receiving an increasing number spoken communication from airline passengers, as compared to declining preference for writing ones over the time frame shown.

Face-to-face complaints showed the most dramatic increase over six months.   In January, complaining in person was the least popular way to critique the airline with only 400 complaint recorded.  By mid-March, this figure had surpassed other contact methods to finally reach over 1900 complaints by June, almost fivefold increase.  By the same token, telephone complaints increased, though less dramatically. In January, there were 900 complaint registered, which dipped and fluctuated slightly for the first few months, before increase significantly after April to 1600 two months later.

Complaints that are written showed an inverse trend.  In January, airline was contacted almost 800 time by email or fax, which then remained relatively unchanged for first three months. Before halving to just under 400 by middle of the year.

Show answer keyboard_arrow_down
 
Step 1: Analyzing question

Find the Trends: (3-4 mins)

Overall

Biggest Increase in complaints by telephone and in person

Written decreased

Face-to-face/ Telephone

Face-to-face complaints increased from 400 to 1900

Telephone complaints less gradual

Written complaints

Inverse trend = 800 400 (decline)

QUESTION:

The line graph below shows the number of complaints received by the complaints department of a single airline over a six-month period in 2009.

Summarise the information by selecting and reporting the main features making comparisons where relevant.  

Write at least 150 words.

Step 2: Planning
Introduction: (2 mins)
  • State all the important information from the line graph.
  • Paraphrase the question. Be specific but clear.
Overview: (3 mins)
  • Summarise the overall trends as you see them.
  • List key differences but not numbers.
Body Paragraph 1 (5 mins):
  • Describe the first grouping of data
Body Paragraph 2 (5 mins):
  • Describe the second grouping of data
Check work (1-2 mins)

If you have many grammar/spelling mistakes, you could check your work sentence by sentence to help you quickly reduce them. Otherwise, you should spend a few minutes at the end of the writing period to check for the following.

Step 3: Write the essay
 
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